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- Because ISPMonsters has determined it’s no longer viable to maintain.
What are my options if I want to keep my email address after dial-up is discontinued?
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- You can either cancel with a short email response or opt to pay $5 a month, with billing automatically transferring.
How much does it cost to keep my email address, and how will I be billed?
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- The cost is $5 a month, billed to the card attached to your account.
Can I keep my email address without paying the monthly fee?
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- No, a monthly fee of $5 is required to keep your email address.
What happens if I choose not to keep my email address?
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- Your membership will be canceled, and the email will be deactivated.
How do I cancel my membership if I decide not to keep my email?
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- Simply respond to the email you received, stating your intention to cancel.
Will my email address remain the same if I choose to keep it?
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- Yes, your email address will remain unchanged.
How do I update my contact information associated with my account?
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- Contact our support team for assistance with updating your information.
Will my existing emails and contacts be transferred if I keep my email address?
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- Yes, your email address will be untouched, and all existing emails and contacts will remain.
Can I upgrade my membership to a different plan if I choose to keep my email?
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- No, the $5 per month plan is the only remaining option.
Are there any additional fees or hidden charges associated with keeping my email address?
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- No, there are no additional fees; it’s a flat $5 per month.
What happens if my payment method changes?
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- Contact our support team, and we will promptly update your payment information.
Can I access my email through different devices, such as smartphones or tablets?
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- Yes, you can access your email on various devices, including smartphones and tablets.
Is technical support still available for email-related issues after dial-up is discontinued?
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- Yes, technical support for email-related issues will still be available for now.
How do I retrieve a forgotten password for my account?
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- Contact our support team for assistance with password retrieval.
Will there be any changes to my email security or privacy settings?
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- No, there won’t be any changes, but feel free to contact support if you encounter any issues.